To see more Chinese jobs please follow us on WeChat: teamchinapf AND pfteamchina Ref: 23214 Job Title: Mandarin speaking Customer Claim Specialist - Reading The Skills You''ll Need: Mandarin, accounting, customer claim, administration, good communication. Your New Salary: Up to £30k, depending on experience Office based (Reading) Perm Working hours: 9:00am-5:30pm Start: ASAP Mandarin speaking Customer Claim Specialist - What You''ll be Doing: Organize, archive, and maintain files for easy and timely access. Perform data entry and database management, focusing on accuracy and completeness. Handle internal and external communications, ensuring timely information flow. Maintain customer insurance data, update receivables, and manage entries on the insurance portal. Review customer claims and collect required documentation for managerial evaluation. Communicate with the sales team and customers to resolve claim-related issues. Issue credit notes through the internal system. Mandarin speaking Customer Claim Specialist - The Skills You''ll Need to Succeed: Ability to work cross-culturally and adapt to diverse work practices. Understanding of the business-to-business environment. Strong collaboration skills to coordinate with partners and departments. Proven ability to manage tight deadlines across multiple projects. Proficient in Microsoft Office, especially Excel (familiarity with advanced functions preferred). Fluent in English with strong written and verbal communication skil