Harris Hill is delighted to be partnering with The Insurance Charity in their search for an experienced and compassionate Senior Grants and Services Caseworker. Location: Central London (4 days office /1 day remote after probation) Salary: £40,000 £42,000 per annum Benefits: Generous pension entitlement (20% of base salary), plus permanent health/income protection insurance and life assurance The Insurance Charity has been supporting those working in the insurance profession for over 120 years. They provide financial and practical assistance to people facing hardship helping them find stability and hope during difficult times. You ll join a warm, motivated team of eight colleagues who are passionate about making a difference. In this pivotal role, you will: Assess and manage applications for financial and practical assistance. Provide personalised advice on benefits, housing, debt, and related issues. Recommend appropriate grants and ongoing support for individuals and families. Oversee the volunteer visitor network, ensuring beneficiaries receive the best possible service. Work closely with the Director of Welfare and Grants to develop partnerships with other organisations and enhance services. Line manage the Welfare Administration Assistant and contribute to continuous improvement in processes and policies. Every day, you ll make a tangible difference to someone s life helping people find solutions, regain independence, and move forward positively. You ll bring: Exper