Join Our Dynamic Healthcare Team as a Patient Administrator!Are you passionate about delivering exceptional patient care in a vibrant healthcare setting? We are seeking a dedicated and friendly Patient Administrator / Receptionist to join our team at a leading private diagnostic clinic in Chertsey. Our mission is to provide fast, easy access to best-in-class diagnostics and wellness services, ensuring our patients feel valued and well cared for.Key Responsibilities:As the first point of contact for our patients, you will play a crucial role in creating a welcoming environment. Your responsibilities will include:Front Desk Duties:- Greet patients and visitors warmly and professionally.- Manage patient check-in and check-out processes seamlessly.Appointment Management:- Schedule and confirm appointments through phone, email, and booking systems.- Coordinate with clinicians and technicians to ensure smooth scheduling.Patient Administration:- Maintain accurate patient records following GDPR and clinic policies.- Process referrals and liaise with consultants and external providers.Communication:- Handle incoming calls and emails promptly and with professionalism.- Provide clear information regarding services, procedures, and pricing.Payments and Billing:- Process payments and issue receipts efficiently.- Assist with insurance documentation and pre-authorizations.General Office Support:- Keep the reception area tidy and welcoming.- Support the team with various administrative tasks