IT Support Engineer (2nd/3rd Line)CO ManufacturingWakefieldCompetitive Salary + BenefitsMon - Fri, 40 hours a week Benefits: 25 days Holiday + Bank Hols Health cash plan Pension Scheme Monthly Employee value awards up to £75 Personal development programmes through courses and training Free parkingAbout us: CO Manufacturing is the manufacturing hub of the £60 million turn over Conservatory Outlet Group, producing high-quality windows, doors, and conservatory roofs for a network of leading home improvement retailers, new build sites and trade businesses across the UK. Based in Wakefield, we combine advanced technology with skilled craftsmanship to deliver exceptional products that help homeowners transform their living spaces. Our success is built on teamwork, innovation, and a commitment to quality at every stage of the process from design and production through to delivery. We''re proud to invest in our people, offering hands-on training, career development, and the opportunity to grow within a business that values hard work and new ideas. About the Role: We are looking for an experienced IT Support Engineer who can handle both 2nd and 3rd line support. You will be the person that mentors our 1st line engineer and who they turn to when issues need deeper investigation. You will take ownership of escalated tickets, diagnose and resolve complex technical problems and help prevent issues from reoccurring by identifying root causes. This is a hands on role based on site. At times