Are you eager to grow your HR operational expertise to offer remarkable customer service? If so, we''d love to hear from you! About the Team As an HR Operations Administrator within the Corporate Centre Group, you will be responsible for the delivery of transactional HR services in the Employee Lifecycle and Helpdesk Team, a close-knit team who process leavers, family leave, outward loan/secondments and change of hour requests (to name a few), in line with departmental policy and payroll deadlines. The team are the first point of contact for HR policy, pay, process and system related customer queries and have an excellent reputation for providing outstanding levels of service, supporting each other through regular contact and knowledge sharing. You''ll join a supportive, people-first team culture. We offer brilliant development opportunities You''ll be at the heart of our exciting transformation work. Your ideas will help shape how we do things for the better. About the Job In this role, you will: Develop knowledge handling and processing HR requests effectively and keep skills up to date in line with emerging changes. Process HR requests compliantly in line with HR policy and procedures, escalating challenging cases when required. Effectively organise work activity to ensure HR requests are processed in accordance with payroll deadlines and query response times. Manage customer expectations, as part of providing an outstanding customer service. Ensure HR systems and pay i