Customer Service Team Leader Location: Tilehurst, Reading Package: Basic salary up to £40,000 (dependent on experience) plus bonus/OTE and flexible benefits package including up to 27 days holiday (plus additional annual leave purchasing scheme) Hours: Full time (37.5 hours) Monday to Friday Sector: Packaging Distribution Protecting what matters, together We''re dedicated to protecting what matters most - our people, our customers, our communities and the environment. At Macfarlane Packaging, our commitment to customer satisfaction, sustainability and continual improvement creates a highly collaborative, supportive and friendly workplace where you can unpack a career that grows. With history stretching back over 75 years, we offer stability whilst continuing to evolve and grow. Our fast-paced, results-driven approach provides genuine opportunities for development, progression and achievement. Every colleague has the opportunity to influence our success, helping us deliver outstanding service and innovative packaging solutions to customers across the UK. The Customer Service Team Leader Role This is a key leadership role within one of our packaging distribution operations. You will lead, develop and motivate our local office based team, ensuring exceptional customer service, strong commercial performance and effective day-to-day sales office supervision. You will be responsible for driving sales growth across existing accounts, maximising quotation conversion, identifying ..... full job details .....