Job: Housing Officer Contract Type: Temporary 3-6 months Location: Cardiff and Newport Salary: £19 - £24.78 per hour Hours: 37 per week (Full Time) BRC are working closely with a housing association based in Wales who are looking for a Housing Officer to cover some sickness within their housing management team. The purpose of this role is to deliver a high-quality, customer-focused housing management service that supports residents in sustaining tenancies and creating thriving communities. This includes managing rental income, lettings, estate and tenancy issues, and addressing anti-social behaviour. The position requires strong communication skills to build effective relationships with residents, partner agencies, and stakeholders, while ensuring compliance with housing law, safeguarding, and welfare regulations. The role also promotes resident engagement, social inclusion, and community cohesion through proactive problem-solving and collaborative working. Main Responsibilities: Deliver high quality and effective housing management services aligned to the ''Purpose and What Matters'' of each system to enable residents to live well in their homes.Deliver all aspects of tenancy and estate management, working to the understood ''What Matters'' and priorities of schemes and estates.Deliver tailored services through listening and understanding ''What Matters'' to our residents.To be responsible for the effective collection of rent and other income; including the management of r