Control Room Supervisor Not a CCTV Role Location: Greenwich SE10 Pay Rate:16.00 per hour Shift Pattern: 4 on 4 off Days and Nights Average Hours: 48 per week About the Role We are looking for an experienced and confident Control Room Supervisor to join our Greenwich Control Room team. This is a hands on operational role focused on staffing scheduling and service delivery. This is not a CCTV monitoring position. You will play a key role in ensuring smooth out of hours operations working closely with Operations Managers Schedulers Mobile Services and senior management. Strong leadership clear communication and the ability to remain calm under pressure are essential. Key Responsibilities Shift Leadership and Compliance Lead and supervise control room shifts Ensure all paperwork and documentation is completed accurately and on time Maintain correct staffing hours on internal systems Ensure all paperwork and documentation is completed accurately and on time Maintain correct staffing hours on internal systems Oversee staff Health and Safety during out of hours operations Operational Control Schedule and deploy site personnel efficiently Keep the SmartTask system fully up to date Communicate operational changes clearly and promptly Monitor the Mobile Team including welfare checks and alarm responses Ensure accurate booking on and off times and escalate issues where required Manage last minute client requests and staffing challenges Escalate incidents complaints sickness or staff