HR Administrator FTC until November 2025£26,000 pro rataOn-site in Leicester We are looking for a highly resilient, positive, and enthusiastic HR Administrator with a methodical approach to tasks and responsibilities. Thrives in fast-paced environments, demonstrating exceptional attention to detail and a commitment to delivering high-quality, customer-focused service. Possesses excellent written and verbal communication skills and works collaboratively across teams to support HR and payroll operations. A reliable team player who consistently upholds professional standards and contributes to a supportive and efficient workplace culture.The primary responsibility of this role is to support the HR Business Support team by managing incoming queries through the HR Admin mailbox. This includes:Ticket Management: Monitoring and responding to emails via the ServiceNow ticketing system.Query Resolution: Researching answers to HR-related questions or escalating/assigning tickets to appropriate team members when necessary.Call Handling: Answering calls on the general HR advice line, although most of the workload is email-based.Collaboration: Working closely with the HR Business Support team to ensure timely and accurate responses to employee queries. Key SkillsExcellent written and verbal communicationGood interpersonalStrong customer serviceHighly motivated, enthusiastic andamp; flexibleAble to work autonomously or as part of aGood attention toAble to multitask and prioritise workload