Guest Experience Agent

The Marylebone, LondonLocated just minutes from Oxford Street and in the heart of Marylebone Village, The Marylebone hotel provides easy access to the best that London has to offer. The excitement and buzz of Marylebone Lane, Oxford Street and Park Lane, the world-famous stores of Bond Street and Mayfair and the green spaces of Regents Park and Hyde Park are all just a short walk away.Role ResponsibilitiesIf you love making guests feel special and want to be a part of a great team that is passionate about hospitality, this opportunity to join us is perfect.The role of a
Guest Experience Agent
represents a fantastic opportunity for an organized candidate. In this role you will be an ambassador for the hotel and will be passionate about delivering world class service to our guests. Often the first point of call for our guests, the ideal candidate will have experience in a similar role, excellent communication skills and a creative, hands-on approach.The Perks of working for The Marylebone Hotel:Generous Service ChargeHoliday allowance increasing with length of service up to 25 daysFree meals on duty50% discount when dining with The Doyle CollectionDiscounted rates when staying in our hotelsTraining dedicated to personal developmentCycle to work schemeDiscounts in selected stores and online shopsLife Insurance and Company PensionComplimentary uniform and dry cleaningOne paid volunteering day per yearFree access to the Employee Assistance ProgrammeHotel Incentives and rewardsStaff summer parties, Christmas parties and regular team get togethersRefer a Friend bonus scheme
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