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Contract

ServiceNow Consultant ITOM

London
money-bag 400.00-400.00 Daily
2933500651
Posted 3 weeks ago

Job Title: ServiceNow ITOM ConsultantContract: 6-month initialStart Date: ASAPLocation: UK (Remote)Role Overview: We''re looking for a ServiceNow specialist with hands-on experience in Event Management and Performance Analytics, capable of integrating data via other technology and building impactful dashboards that bring clarity to complex systems and processes.Key Responsibilities Assist in ServiceNow Event Management configuration and optimisation, including integration with monitoring tools and data sources. Support the implementation and enhancement of Performance Analytics (PA) dashboards, KPIs, and reporting structures. Work with Azure Integration Services to pull and structure data from various sources into ServiceNow. Integrate and manage data from the client s document management system a critical and central system for operations. Design and build custom dashboards in ServiceNow, transforming raw data into clear, actionable visual insights. Collaborate closely with stakeholders to identify reporting needs and translate them into PA and Event Management configurations. Troubleshoot and resolve issues across Event Management and Performance Analytics features. Maintain documentation of solutions, configurations, and processes to ensure knowledge transfer and long-term maintainability. Required Experience and Skills Proven hands-on experience with ITOM: ServiceNow Event Management and Performance Analytics. Strong knowledge of Azure Integration Services, inclu

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