Summary of Role Reporting to the Quality Director you will play a pivotal role in delivering audits, inspections and investigations (where needed). You will also contribute to the development of Hall and Kay s procedures and processes to ensure their continued effectiveness. What you will be doing Undertake Health and Safety Compliance Audits and inspections at company and customer premises. Support Hall and Kay Fire Services continued compliance to all relevant internal processes / procedures, appropriate schemes and applicable regulatory standards. Support and contribute to the development of an effective audit and inspection programme. Undertake and assist with incident, near miss, customer complaint investigation in accordance with Company processes. Support and contribute to maintaining, developing and implementing Hall and Kay Fire Services standard operating processes and procedures to ensure their continued effectiveness. Liaise with managers / site and department / divisional contacts to discuss findings and assist in implementation of corrective and root cause corrective actions. Liaise with client sites regarding inspections and meetings as required. Support the management in the investigation of all defined non-conformities/non-compliance issues, identifying root causes and development of corrective action plans. Liaise with Third Party Certification Bodies and support Third Party audits as required. Provide advice / support on the implementation of processes and