Repairs Contract Manager

Location: Nottingham
Rate: -220 per day
Contract: Temporary to Permanent

Are you an experienced Repairs Contract Manager looking for your next opportunity within social housing?

We are currently recruiting for a Repairs Contract Manager to join a busy housing maintenance team based in Nottingham. This is an excellent opportunity for an experienced repairs professional to take ownership of contractor performance, service delivery and the day-to-day management of responsive repairs within a social housing environment.

Initially offered on a temporary basis, this role has the potential to become permanent for the right candidate.

As Repairs Contract Manager, you will be responsible for overseeing the delivery of responsive repairs and maintenance services, ensuring works are completed safely, efficiently and to the required quality standards.

You will work closely with contractors, operational teams and key stakeholders to drive performance, improve customer satisfaction and ensure contractual obligations are met.

• Manage the delivery and performance of responsive repairs and maintenance contracts.
• Monitor contractor performance against KPIs, service level agreements and contractual targets.
• Ensure repairs are completed within agreed timescales, budgets and quality standards.
• Manage contract meetings, performance reviews and service improvement plans.
• Monitor expenditure, identify cost-saving opportunities and support budget control.
• Ensure compliance with health and safety legislation, housing regulations and relevant policies.
• Investigate service failures, complaints and escalated repair issues, implementing corrective actions where required.
• Build effective working relationships with contractors, internal teams and other stakeholders.
• Identify opportunities to improve operational efficiency, customer experience and overall service delivery.

To be successful in this role, you will have:

• Proven experience managing repairs, maintenance or property services contracts.
• A strong understanding of responsive repairs within social housing or a similar property maintenance environment.
• Experience managing contractors and holding suppliers accountable for performance.
• A good understanding of KPIs, contract compliance, budgets and service delivery standards.
• Excellent communication, organisational and stakeholder management skills.
• The ability to analyse performance data, resolve issues and drive continuous improvement.
• A proactive, commercially aware approach with a strong focus on customer satisfaction.

• -220 per day (equivalent to approximately -57,000 per annum).
• Temporary-to-permanent opportunity.
• Nottingham-based role.
• The opportunity to take ownership of key repairs and maintenance contracts.
• The chance to make a tangible difference to service delivery and resident satisfaction.

If you have a background in repairs contract management and are looking for your next opportunity within social housing, we would love to hear from you.

Apply today to find out more about this opportunity and take the next step in your career.