Job TitleSenior UX Researcher - Store Experience (Cash Management)LocationLondon / UK BasedRemuneration 550- 650 per day (via Umbrella Company)Contract DetailsTemporary, 6 months, Full TimeResponsibilitiesResearch Ownership and DeliveryOwn and lead UX research for the cash management and handling programme, with support from a Senior Research Lead.Develop a deep understanding of current cash handling processes used by store colleagues.Identify user groups, roles, motivations, and constraints related to cash systems.Map out end-to-end cash management journeys in their existing state ("as-is").Insight and ImpactIdentify strengths and weaknesses in current cash management tooling and processes.Surface user needs, pain points, and job-to-be-done insights to inform the design of a new in-house system.Deliver structured, evidence-based findings that directly inform UX design, product decisions, and system architecture.CollaborationWork closely with UX Designers, Product Managers, Engineers, and Data teams.Partner with design and product leadership to ensure research insights are embedded in decision-making.Help teams balance business constraints with colleague needs.Ways of WorkingScope, plan, and conduct qualitative research, including contextual inquiry and in-store observations.Conduct interviews with store colleagues, journey mapping, and usability testing as necessary.Communicate insights clearly and efficiently to a wide range of stakeholders.The OpportunityJoin our client in