Warehouse Administrator Location: Paddock Wood,Contract Type: PermanentSalary: 28,000 + BensHours: Monday to Friday 0800 to 1700- Join a supportive team in a fast-paced environment.- Receive training and professional development opportunities.- Play a key role in delivering excellent customer service.Our client is a leading company based in Kent. They are looking for a dedicated Warehouse Administrator and Customer Service Agent to join their team in Paddock Wood. This is a great opportunity to grow your skills in a supportive company that values high standards.Position OverviewIn this role, you will be based on the shop floor and will be the first point of contact for customers. You will ensure a smooth experience by handling enquiries and resolving issues efficiently. Your work directly supports the company''s commitment to providing an excellent service for its clients.Responsibilities- Act as the first point of contact for all customers.- Resolve customer enquiries by email, phone, and chat.- Provide accurate information on orders and shipping.- Collaborate with internal teams to solve customer concerns.- Document all customer interactions and update records.- Complete stock investigations to ensure accuracy.- Investigate warehouse errors and suggest corrective actions.Requirements- A proactive and positive, can-do attitude.- A strong customer-first approach to your work.- Good IT skills, including Microsoft Word and Excel.- Excellent attention to detail and a focus on ac