Are you ready to take your career to the next level in the dynamic world of private healthcare? Our client, a leading organisation in the industry, is seeking a dedicated and enthusiastic Booking Coordinator to join their team in East Leeds. This is a fantastic opportunity to contribute to a growing business while making a real impact on patient experiences!Contract Type: PermanentWorking Pattern: Full Time (37.5 hours)Salary: Depending on experienceHours: Monday-Friday, 09:00-17:00Start Date: ASAP Role Summary:As a Booking Coordinator, you will play a pivotal role in converting enquiries into bookings and ensuring an outstanding patient experience across the various communication channels. Your Day-to-Day Responsibilities:Convert inbound enquiries into bookings by identifying needs, and listening for upsell and cross-referral opportunitiesManage enquiries from all channels within agreed SLAsProvide accurate information on services, pricing, and availabilityComplete all booking processes, confirmations, and onward referrals efficientlyMaintain precise records in all systemsFeedback to management on common issues occurring to improve patient processes Essential Candidate Profile:Proven experience in sales or contact centre roles with a strong record of meeting targetsConfident communicator with an excellent telephone manner and written skillsStrong multitasking and prioritisation abilities in a fast-paced environmentProficient in CRM and booking tools; comfortable with utilis