We''re looking for a Resident Liaison Officer to join our Kier Places team based in Chiswick, London. Location: Chiswick, LondonHours: 40 hours per week We are unable to offer certificates of sponsorship to any candidates in this role. As a Resident Liaison Officer, you''ll play a vital role in our operations team, ensuring effective communication and engagement with residents during fire safety remediation and recladding projects. You''ll be the key point of contact for residents, working collaboratively with project managers and site teams to minimize disruption and ensure smooth project delivery whilst addressing concerns promptly and professionally. What will you be responsible for? As a Resident Liaison Officer, you''ll be working within the operations and delivery team, supporting them in maintaining positive relationships with residents throughout construction projects. Your day to day will include: Acting as the first point of contact for resident queries and concerns, working closely with the operations team to resolve issues efficiently Keeping residents informed about works programs, access requirements, and safety protocols in a clear and timely manner Maintaining accurate records of resident interactions and providing regular reports on engagement status and any emerging concerns Coordinating with the delivery team to arrange resident access permissions in line with health and safety requirements Participating in team meetings to share resident feedback and ..... full job details .....