Job Title: Leasehold Property Manager Location: Ealing Contract: Temporary Hours: Full-time Salary: 23.22 LTD / 19.23 PAYE per hour Role Summary: We are currently recruiting for a Leasehold Property Manager to oversee the management of residential estates, ensuring high levels of customer satisfaction and compliance with statutory obligations. This role involves working closely with residents, internal teams, and external stakeholders to resolve issues, enforce lease conditions, and maintain financial performance. Key Responsibilities:Develop and implement management strategies, ensuring high customer satisfaction.Conduct regular estate inspections, manage customer disputes, and address anti-social behaviour.Enforce lease conditions and act as the main point of contact for residents.Resolve customer queries promptly, liaising with operational teams, local authorities, and external managing agents.Work collaboratively with the service charge team to ensure accurate and transparent service charge estimates, block management accounts, and year-end accounts.Ensure buildings and building systems comply with statutory obligations and fire safety regulations.Develop and implement resident engagement strategies in compliance with regulations.Maintain clear and accurate records of all customer interactions.Work closely with and challenge colleagues and contractors to ensure high service standards across all managed estates and buildings.Build and maintain strong relationships with int