Start your Network Engineer career with Thames WaterKick-start your IT journey as a Digital Collaboration Engineer Apprentice. You''ll support frontline tech services-AV, booking systems, kiosks, vending, and print-ensuring smooth operations for the UK''s largest water and wastewater provider.What you''ll do: Troubleshoot and fix hardware/software issues and perform root-cause analysisSet up and configure AV, booking tools, kiosks, vending devices, and print servicesSupport meeting rooms, booking systems, kiosks, and print workflowsUse monitoring tools to spot issues early and keep documentation up to dateWork with service leads, product teams, and vendors to resolve requests.Contribute to service reviews and improvement initiatives. Where you will work:Location: Clearwater Court, Reading, RG1 8DB office based not hybridHours: 36 hours a week across four working days plus one off-the-job training dayStart date: Sept 2026Training and qualification:You''ll study with Firebrand Training Limited, one of the UK''s leading digital training providers.Your training includes a mix and blend of virtual learning and periodic residential block release at their dedicated training?centre?in?Bedford. Accommodation will be provided.Qualification: Level 4 Network Engineer Standard- This aligns with British Computer Society, The Chartered Institute for IT for Register of IT Technicians level 4Duration: Permanent contract with a 27-month structure programmeWhat you should bring to the role: D