Job title: Junior Quality Engineer Location: Westerham Salary: £27-29k Hours: Monday to Thursday 8.30am to 5pm, Friday 8.30am to 3.45pm Key Responsibilities of Junior Quality Engineer: Take ownership of RMA (Returns Material Authorisation) processes, including:Managing customer returnsLogging and tracking non-conformancesAct as a key point of contact for customer communication (email and Teams)Liaise with engineers and the Operations ManagerSupport the investigation and testing of returned productsAssist with quality administration tasksRecord and manage non-conformance dataProvide practical support, including basic assembly, disassembly, and minor repairs Skills and Experience of Junior Quality Engineer: Essential: Good IT skills (particularly Microsoft Office 365)Strong communication skills (both written and verbal)Comfortable communicating with customers Desirable: Engineering or related degree (or similar background)1 5 years experience in quality, inspection, or engineeringAny exposure to software or hardware environmentsBasic hands-on mechanical skills (assembly/disassembly)Experience reading engineering drawings Training and Development of Junior Quality Engineer: All elements of the role are trainable Opportunity to develop into: Conducting internal auditsLeading non-conformance investigationsTraining provided in auditing and quality processes If you are interested in this Junior Quality Engineer position, please click apply now or call Molly at Orion Reading