We are seeking a French Speaking Customer Service Avisor to join a leading company in the Leisure, Travel and Tourism industry. This role involves providing excellent customer service and support within the Logistics department.Client DetailsThis is an opportunity to work with a well-established organisation in the Leisure, Travel and Tourism industry. The company operates as a medium-sized enterprise with a strong presence in its sector and is known for its commitment to delivering exceptional service and operational excellence.DescriptionThe key responsibilities for the French Speaking Customer Service Advisor role are:Provide excellent customer service to French-speaking clients via phone, email, and other communication channels.Handle customer inquiries, complaints, and requests in a professional and efficient manner.Maintain accurate records of customer interactions and transactions.Coordinate with the Logistics department to resolve any service-related issues.Assist in the booking and scheduling process for travel and tourism services.Ensure compliance with company policies and procedures while interacting with clients.Provide translation support for French-speaking customers as needed.Collaborate with team members to improve customer service processes and outcomes.ProfileA successful French Speaking Customer Service Advisor should have:Fluency in both French and English, with excellent communication skills in both languages.Previous experience in a customer service or