Job Purpose

To drive the growth of sales by leading business development initiatives, managing key customer relationships and consistently delivering on sales targets. The Sales Manager will play a pivotal role in expanding market presence, developing new business opportunities, and ensuring high standards of customer service and account management where necessary.

Key Responsibilities

Sales Strategy & Market Development

• Develop and implement sales plans aligned with company objectives.
• Identify and pursue new business opportunities in domestic (and international*) markets.
• Gather and analyse market intelligence and customer feedback to inform product positioning and development.
• Report on competitor activity and market trends.

Business Development & Sales Execution

• Prepare and oversee quotations, tenders, and commercial proposals.
• Plan and execute field sales trips for business development purposes, managing costs and ensuring efficient use of time and resource.
• Maintain accurate CRM records and contribute to regular sales reporting.
• Work closely with internal teams (Customer Service, Technical, Production, Marketing) to ensure smooth order fulfilment and customer satisfaction.
• Prepare and submit sales forecasts, plans, and reports as required.

Account Management & Customer Engagement

• Manage and develop relationships with key accounts and partners.
• Conduct regular site visits and maintain strong customer engagement.
• Represent the company at trade shows, exhibitions, and industry events.
• Ensure high standards of customer service and responsiveness.

Compliance & Team Support

• Comply fully with company policies, procedures, and guidelines in all duties.
• Provide backup assistance for other team members and cover roles as needed.
• Carry out ad hoc tasks and projects as required by management.

We endeavour to reply to all applications, however, if you haven`t heard from us within 7 days, you have been unsuccessful with this particular role. You are very welcome to apply to future advertisements placed by Grafters Recruitment Consultants / Grafters Accountancy Personnel.