Responsible for pre/post-inspection and reports for responsive repairs, void works, and cyclical repairs. Engage with customers, leaseholders, and stakeholders to ensure high standards, minimal defects, and customer satisfaction. Manage contractor performance and ensure works are delivered on time, within a 10m budget, and comply with regulations.Key AccountabilitiesDeliver effective Repairs and Maintenance services, including surveys and technical reports.Manage insurance claims and liaise with loss adjusters.Act as technical lead during new developments handover.Control budgetary spend of approx. 2m, review invoices, and resolve payment issues.Manage legal disrepair claims and complex repairs.Liaise with service providers and contractors to ensure top-quality service.Coordinate empty properties to minimize rental loss.Ensure compliance with Health and Safety policies.Maintain customer satisfaction through proactive collaboration.Update professional and personal development.Experience and Pre-Qualification CriteriaEssentialDiploma in Surveying, Property and Maintenance Level 3Membership of RICS or CIOBKnowledge of Social Housing Sector regulationsUnderstanding of building construction, standards, and health and safety legislationFinancial management skills within contractor managementProficient in Microsoft Excel, Word, and PowerPointExcellent communication and liaison skillsAbility to work independently and as part of a teamProject management and CDMC understandingAbility t