German Speaking Loyalty Specialist
Job title: German speaking Loyalty Specialist - Germany and BeneluxJob type: Permanent/Full timeLocation: LondonWorking pattern: Hybrid (3 days in the office, 2 days WFH)Salary: up to 48,000/Year We''re partnering with one of the world''s most iconic lifestyle brands, known for its heritage, innovation, and global reach, to find a German-speaking Loyalty Specialist to join their European Marketing team. About the Role:You''ll play a key role in launching, developing, and executing the loyalty marketing strategy for Germany and Benelux, ensuring customers receive best-in-class experiences across all channels. Reporting to the Loyalty and CRM Lead, you''ll work cross-functionally with European cluster teams, global teams, and local market stakeholders. Key responsibilities:Own and execute regional loyalty plans that boost acquisition, engagement, and retentionLocalise benefits and rewards to resonate with German and Benelux audiencesChampion loyalty across the business - educating, influencing, and aligning stakeholdersRoll out toolkits and campaigns across retail, wholesale, e-commerce, and app channelsUse data to test, learn, and optimise performance across CRM touchpointsCollaborate with cross-functional teams to deliver seamless, customer-first experiencesUse strategic analysis and insights from multiple data sources to support decisions and drive a test-and-learn culture - Generate reports, track trends, and benchmark performance to measure progress against loyalty KPIs. A
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