Operations Coordinator - Freight Forwarding
Freight Forwarding Operations Co-ordinator Southampton Full-Time PermanentAre you an organised Co-ordinator with strong account management, customer support, administrative skills and a proactive approach to problem-solving?Do you have experience within import/export, freight forwarding coordination mainly via Sea, but Road or Air would be great too?Do you enjoy managing multiple priorities while delivering excellent customer service?If so, this is a fantastic opportunity to join a growing logistics and operations business who have a great culture and working environment!Acting as a point of contact for customers, suppliers and internal/external teams, you will support the day-to-day management of import and export activities, ensuring processes run efficiently and customers receive a high standard of service.Key Responsibilities Manage daily operational workloads to ensure maximum efficiencyUsing in house and port/freight systems to process import and export shipments accurately and within agreed timescalesProcess customer invoicing and ensure supplier costs are recorded accuratelyEscalate operational issues that may impact service delivery or deadlinesMaintain compliance with company procedures and operational standardsBuild strong relationships with customers and provide ongoing supportLiaise with suppliers and internal teams to maintain service quality Skills and Knowledge Required Previous experience in freight forwarding ideally in a Sea freight, logistics, or previous ..... full job details .....
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