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Permanent

Customer Service and Administration Coordinator

Castle Donington
money-bag 10000-500000 Annual
3218037910
Posted Yesterday

Customer Service and Administration CoordinatorCastle Donington 28,000 + Profit Share BonusA leading domestic kitchen appliance distributor and installation specialist is looking to recruit a Customer Service and Administration Coordinator to join their Castle Donington head office team. This is an excellent opportunity for someone with experience in a similar customer relations, coordination or administrative role who enjoys being at the centre of operations and supporting multiple stakeholders.The business has over 20 years'' experience supplying the new-build housing market and is known for its focus on service, reliability and long-term relationships. They are part of a highly successful 1.3 billion UK group of companies and offer a supportive working environment where people are valued and encouraged to grow.Role ResponsibilitiesBuild and maintain strong customer relationships, delivering a high standard of serviceAct as a key point of contact, handling incoming calls professionally and efficientlyAccurately process orders and call-offs, checking against quotes and documentationLiaise with site teams, suppliers and internal teams to resolve issues and maintain smooth operationsCoordinate schedules, including booking work and monitoring stock levelsMaintain and update customer files, schedules, quotes and key documentationPrepare credits and associated paperwork, ensuring accuracy and complianceRewardsAs a Customer Service and Administration Coordinator, you will ..... full job details .....

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