Internal Sales Executive

A leading manufacturer and distributor of industrial and infrastructure solutions is seeking an experienced Internal Sales Executive to join its busy UK sales team.

This is an excellent opportunity for a customer-focused sales professional who enjoys building relationships, managing customer accounts, and supporting business growth through proactive sales activity and exceptional service. The successful candidate will play a key role in delivering an outstanding customer experience while working closely with internal departments and external field sales teams.

The Role

Key responsibilities include:

• Processing customer orders and ensuring timely progression through to dispatch.
• Managing customer enquiries relating to products, pricing, stock availability, and deliveries.
• Preparing and issuing customer quotations.
• Building strong relationships with customers through regular telephone and email communication.
• Supporting external sales teams with account information and quotation updates.
• Coordinating transport requirements for specialist deliveries.
• Resolving delivery and service issues efficiently, escalating where appropriate.
• Working collaboratively with production, logistics, finance, and customer service teams.

About You

To be successful in this role, you will have:

• Previous experience in an internal sales, customer service, or sales support environment.
• Excellent communication and relationship-building skills.
• Strong organisational and time-management abilities.
• Experience using CRM and order processing systems.
• Good Microsoft Office skills, particularly Word and Excel.
• A customer-first mindset and a desire to exceed expectations.
• A positive attitude and willingness to contribute ideas and improvements.

At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.

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