Are you passionate about clean, high-quality data and making a real impact through technology? Do you have experience managing CRM systems and want to help drive digital transformation in the charity sector? An impactful opportunity has arisen for a skilled data professional to join a forward-thinking charity as a Data Operations Manager. This role is central to ensuring the integrity and efficiency of data systems that underpin vital services, fundraising, and engagement activities. The Opportunity The organisation is undergoing a significant digital transformation, including the implementation of a new Microsoft Dynamics 365 CRM system and a suite of modern data tools. This role plays a key part in embedding these systems and ensuring data is clean, accessible, and effectively used across the organisation. The Data Operations Manager will be responsible for managing data flows, supporting income processing, and maintaining high standards of data governance. This is a strategic role with clear progression opportunities, such as into a System Lead role. Key Responsibilities Act as the custodian of CRM data, ensuring accuracy, consistency, and compliance Manage data import/export routines for key supporter and fundraising data Collaborate with internal teams to ensure data is correctly ingested and utilised Support income processing through the CRM, including Gift Aid, direct debits, and events Define and enforce data standards and best practices across the organisation Mainta