Our client is seeking a Business Analyst to support business improvement and digital change initiatives. This is a strong opportunity for an analytical and commercially aware individual who enjoys understanding problems, improving processes and working with stakeholders.

The Role

You will support senior analysts and project teams in gathering requirements, mapping processes and helping to shape practical solutions that meet business needs.

Key Responsibilities

• Gather and document business requirements from stakeholders.
• Support workshops, meetings and requirements discussions.
• Assist with process mapping, including current-state and future-state processes.
• Create user stories, acceptance criteria and supporting documentation.
• Help prepare business requirements documents and functional specifications.
• Support solution testing and user acceptance testing activities.
• Maintain project documentation, action logs and stakeholder feedback.

About You

• Strong communication, documentation and stakeholder-engagement skills.
• Analytical thinking and an interest in business process improvement.
• Confidence using Microsoft Office, particularly Excel, Word and PowerPoint.
• Familiarity with Agile, Jira, BPMN, wireframing or user stories is advantageous.
• Relevant training, project work, degree study or transferable experience in administration, operations, customer service or technology is welcome.