Randstad CandP is recruiting a Performance Manager on behalf of a leading national FM service provider.Based in Bellshill with regional travel across the West of Scotland, you will take ownership of quality, contractual performance, statutory compliance, and continuous improvement. In this key role, you will work closely with client stakeholders and operational delivery teams to champion safe, resilient, and sustainable service delivery while ensuring all contractual standards are achieved.Package:Competitive basic salary of 50,000 per annumFull-time working hours - 40 hours per week, Monday to Friday Company Car or Car Allowance25 days annual holiday + bank holidaysGenerous company pension schemeLife Assurance and Private Healthcare Duties:Lead quality, statutory compliance, and technical audits across all operational sites within the portfolio.Maintain and uphold ISO-aligned management systems, ensuring all records and reporting remain audit-ready.Monitor service level agreements (SLAs), key performance indicators (KPIs), and contractual deductions, resolving performance risks promptly.Drive continuous improvement initiatives across the portfolio to enhance operational efficiency and service standards.Act as a primary liaison with key client stakeholders and on-site operational teams to ensure issues are addressed swiftly.Undertake authorised technical compliance responsibilities and participate in an on-call escalation rota.Requirements:Proven experience in a Performance ..... full job details .....