The City of London Environment Department protects, funds and manages over 10,700 acres of historic and natural open space primarily for public recreation and health for the City of London Corporation which includes the ownership and management of the City of London Cemetery and Crematorium in Manor Park E12. As a Green Flag and Green Heritage site we pride ourselves in maintaining this 200-acre site to an exceptionally high standard. We currently have a vacancy for a Bereavement Services Manager at the City of London Cemetery and Crematorium. The successful candidate will be required to work a 35-hour week, Monday to Friday from 8.30am until 4.30pm. You will be leading a team of seven bereavement services officers and three assistant officers and will be overseeing the day-to-day operation of the cemetery''s administrative functions. You will be required to deal with and maintain good relationships with both members of the public visiting the site and the bereaved which requires a caring and sensitive approach when responding to public enquiries and complaints. You will also form part of the cemetery''s leadership team and take an active role in continually improving the service that we provide to the bereaved. You should have experience of leading a team, have excellent communication skills and be committed to delivering first class customer service. Teamworking and interpersonal skills are essential requirements for this post, as is a good understanding of I.T. systems