Credit Controller roles - Bury 1 x full time, permanent 1 x full time, 12 month fixed term contract The Cormar Carpet Company is an award-winning, British, family-run business and has been making carpets since 1956 at our two mills in Lancashire. We make and deliver our carpets from our distribution sites in Hemel Hempstead and Bury to over 3,000 Cormar retailers across the UK and Ireland, using our own fleet of vehicles. We''ve won over fifty carpet and flooring industry awards, including being voted "Best Carpet Manufacturer 2023" by readers of Interiors Monthly and award winners of F1 "Carpet Supplier of The Year" for 14 consecutive years. Job Purpose As a Credit Controller, you will be responsible for managing customer accounts to ensure payments are received on time and credit limits are maintained appropriately. You will build strong relationships with customers, resolve queries, and manage overdue debt efficiently, supporting the wider business by maintaining healthy cash flow and accurate financial records. Key Responsibilities Manage your own portfolio of customer accounts, ensuring payments are received in line with agreed terms. Produce and issue monthly statements to customers. Process pro-forma invoices and allocate incoming sales receipts. Manage the setup of new customer accounts, ensuring accurate and complete information. Chase overdue debts by phone, email, and letter to secure payment. Negotiate repayment plans and take legal action when necessary to rec