Position: Order Processor - Windows & Doors

Location: Cardiff

Sector: Windows & Doors

Salary: Circa -30,000+ Full-Time, Permanent | Monday to Friday, 7:30am - 4:30pm

Windows & Doors Order Processor

Are you an experienced Sales Administrator or Order Processor with knowledge of the windows and doors industry? Do you enjoy working in a fast-paced environment where accuracy, customer service and organisation are key?

Our client is a well-established and highly respected supplier to the construction and building products sector. Due to continued growth, they are looking to recruit a Windows & Doors Order Processor to join their busy Cardiff branch.

Working closely with the Windows & Doors Commercial Manager, you''ll play a key role in producing quotations, processing customer orders, liaising with suppliers and ensuring customers receive an exceptional level of service throughout the sales process.

The Role

Your responsibilities will include:

• Preparing accurate quotations for customers.
• Processing orders and placing purchase orders with suppliers.
• Managing customer enquiries relating to products, pricing and delivery schedules.
• Processing orders for UPVC, aluminium and composite windows and doors.
• Supporting the internal sales team, showroom and trade counter.
• Advising customers on a wider range of building products including roofline and bathroom solutions.
• Handling inbound telephone enquiries professionally and efficiently.
• Using Window Designer or Business Micros software to manage quotations and orders.
• Providing general administrative support as required.

About You

To be successful you''ll ideally have:

• Previous experience in a windows and doors sales administration or order processing role.
• Knowledge of UPVC, aluminium and composite window and door products.
• Experience using Window Designer or Business Micros software (highly desirable).
• Excellent customer service and communication skills.
• Strong attention to detail and a high level of accuracy.
• Good organisational skills with the ability to manage multiple priorities.
• A proactive, team-oriented approach.
• The ability to solve problems and respond quickly to customer enquiries.

What''s on Offer?

• Circa -30,000 salary (depending on experience).
• Full-time, permanent position.
• Monday to Friday working hours (7:30am - 4:30pm).
• Company pension.
• Life insurance.
• Sick pay.
• Health & wellbeing programme.
• Cycle to Work scheme.
• The opportunity to join a successful, growing business with a strong reputation within the construction products industry.

For further information please apply online and we''ll be in touch to discuss further.

INDS