Housing Services ManagerBirmingham and WorcestershireTemporary on-going contract - minimum 3-month contract 35.00 per hour Think Recruitment are working in partnership with a well-established and highly regarded Housing Association in the Midlands who are seeking an experienced Housing Services Manager to join their team on a temporary, ongoing basis. This is a key leadership role responsible for the effective delivery of housing management services across a diverse patch, ensuring high standards of tenancy management and customer satisfaction. Key Responsibilities Lead, manage and support a team delivering frontline housing management servicesOversee tenancy management including rent arrears, ASB, safeguarding and tenancy sustainmentEnsure compliance with housing legislation and regulatory standardsAct as a senior point of escalation for complex cases and complaintsDrive service improvement, performance management, and customer-focused outcomes About You Proven experience in a Housing Services Manager or similar senior housing management roleStrong knowledge of social housing legislation and best practiceExperience managing and developing teams within a housing environmentConfident in dealing with complex tenancy issues and stakeholder management If you are an experienced Housing Services Manager looking for your next interim opportunity, we''d love to hear from you. INDPS