University of the Arts London (UAL) is a world-leading creative University for teaching and research in art, design, fashion, communication and performing arts. UAL is made up of six renowned colleges and hosts several centres and institutes that further the University''s mission and social purpose, through the students and ideas we send out into the world and the partnerships we build to achieve social, environmental, and economic progress. Digital andamp; Technology at UAL is on an exciting journey, transitioning from a ''classic'' IT approach to a user-centred product approach to technology. We are investing in our people, and the processes enabled by digital, to evolve and transform the student and staff experience at UAL. As a Delivery Manager, you will be responsible for the effective delivery of product developments within one of our key service areas, Student Support Services, by leading and coaching multi-disciplinary teams, supporting them to work in an agile, self-organising way.You will ensure defined customer needs are met and initiatives are delivered on time and to budget, whilst working with cross functional delivery teams and key stakeholders to deliver and embed change. You will take a service-oriented approach to the delivery of change and ensure the University''s service needs are met through the continued development of product roadmaps.The Student Support Services team is responsible for digital services and products that provide students with access t