Sales Support AdministratorWellingboroughHours - Monday to Friday 37.5 hrsSalary - 26-29k DOEWe are recruiting a Sales Support Administrator to join a well-established business based in Wellingborough. This is an excellent opportunity for an organised and customer-focused individual to join a busy sales support team, providing essential administrative and customer service support to ensure the smooth running of day-to-day sales operations. Working closely with the sales team and other internal departments, you will help manage customer enquiries, process orders, maintain accurate CRM records and ensure customers receive a professional and efficient service. Key ResponsibilitiesProvide day-to-day administrative support to the sales team.Respond to customer enquiries via telephone and email, ensuring queries are handled promptly and professionally.Process customer orders, prepare invoices and maintain accurate sales documentation.Update and maintain customer information within the CRM system.Monitor order progress and investigate delivery or shipping delays.Liaise with internal departments to resolve customer queries and support order fulfilment.Maintain accurate records of sales activity, customer interactions and key business information.Handle multiple customer requests while prioritising workloads and meeting deadlines.Identify and escalate more complex customer issues where necessary.Provide general administrative support to the wider department as required.About You We ..... full job details .....