Housing Support Worker / Case Worker A rewarding opportunity for an experienced Housing Support Worker / Case Worker to provide structured, person-centred support within a homeless hostel, supporting residents with complex needs through effective support planning, risk management and resettlement pathways. If you''ve also worked in the following roles, we''d also like to hear from you: Housing Support Worker, Hostel Support Worker, Key Worker, Residential Support Worker This role is known internally as a Case Management Worker SALARY: £26,740 per annum + Benefits LOCATION: Birkenhead, Wirral, North West England (CH41) JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 hours per week, Monday to Friday, worked on a rota basis between 7.30am-3.30pm and 1.00pm-9.00pm, with occasional evening cover JOB OVERVIEW We have a fantastic new job opportunity for a Housing Support Worker / Case Worker to join a frontline homeless hostel service, supporting vulnerable adults with complex needs to move towards independent living. As a Housing Support Worker / Case Worker you will work exclusively within a hostel environment, delivering structured case management, support planning and risk assessments for residents who may be affected by homelessness, mental health needs, substance misuse and offending histories. The Housing Support Worker / Case Worker role involves holding a caseload, conducting regular key working sessions, coordinating with external agencies and ensuring safeguarding and re