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JOIN US

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health and wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...OUR HOTEL

Nestled in the vibrant heart of East Londons Royal Docks, the Crowne Plaza London Docklands offers an upscale experience with spectacular waterfront views. Just minutes from the ExCeL Exhibition Centre and close to London City Airport, this contemporary hotel boasts 210 stylish rooms, blending comfort with luxury, and caters to both business and leisure guests alike.

Our facilities include Fremantle Bar and Kitchen, a chic restaurant serving modern cuisine, and our on-site gym, complete with a heated indoor pool, perfect for unwinding. Crowne Plaza London Docklands offers an inspiring place to work, where your energy and enthusiasm will be valued in a dynamic team atmosphere. If youre looking to grow in a bustling environment with a commitment to exceptional guest experiences, join us!

OUR BENEFITSYou will have access to a benefits package we believe truly works for our peopleDiscounted hotel room rates for you and your friends and familyAn additional day''s leave for your birthdayEnhanced Maternity, adoption and shared parental leaveCourse Sponsorship30% FandB discount at RBH hotelsRefer a Friend scheme (earn £250 for each referral up to 5 referrals)Flexible working arrangementsWagestream - choose how and when you get paidLife InsuranceEmployee Assistance ProgrammeSocial and wellness events and activities all year roundFree meals on duty saving you over £1000 per yearAnd much much more!A DAY IN THE LIFE OF A FOOD AND BEVERAGE Ops MANAGER AT

OUR HOTELWhat you''ll be doing...This role contributes to RBHs Purpose by controlling and overlooking a smooth and efficient operation of the food and beverage operational departments:Fremantle Bar and KitchenConference and Events OperationsRooms ServiceThe responsibility of the FandB Ops Manager is to manage the day-to-day operations of the Fremantle restaurant and bar area, work closely with the MandE Sales Manager, Executive Chef, reporting to the General Manager.This collaboration is to maximise the trade in all areas of the hotel and co-ordinate work and attention to serve this need.The FandB Ops Manager is responsible for ensuring the highest levels of service, whilst maintaining productivity and maximizing departmental profit.This will require both planning and attention to detail, a good working relationship with all departments in the hotel, taking on the mantra as the figurehead of Fremantle and taking personal responsibility for its successful operation.Help develop, support and implement a progressive FandB marketing strategyInnovation with FandB products and standardsManage staffing levels with attention to budget and business requirementsEstablishing and maintaining stock levels and equipmentEstablishing, monitoring and continuously improving Standard Operating ProceduresTraining, coaching and development of the FandB team and MandE supervisorEnsure achievement of budgeted profitability of all FandB operational departments under your controlUtilise food and beverage personnel between all outlets to minimise payroll expenditure and ensure flexibility of the teamEnsure all employees receive regular training to update their skills and knowledge and meet their own personal development needsMaximise the service opportunities for guests to ensure return visitsEQUAL OPPORTUNITIESRBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact.

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