Responsible to: Director of Services Based: Hybrid - The Grange, Saunderton, Princes Risborough OR Beatrice Wright Centre, Yorkshire We are looking for someone who is passionate about making a real difference to the lives of deaf people. In this role, you will design, develop and deliver high-quality, personalised support that ensures every hearing dog recipient feels valued and supported throughout their journey with us. You will play a key role in understanding and assessing recipients'' changing needs throughout their partnership, integrating Hearing Link services where appropriate to provide a holistic support experience. You will also ensure every recipient receives an exceptional service during placement and beyond, regardless of whether a successor hearing dog is identified. Alongside delivering outstanding support, you will inspire and motivate those around you, bringing energy, positivity and a strong focus on the life-changing impact of our work to your team every day. The full job description is available to download below or on our website. Benefits Employee Assistance Programme Death in Service Payment Annual leave enhancements recognising long service Day off for your birthday Defined contribution group personal pension plan Enhanced sick pay Enhanced maternity, paternity and adoption pay Eye care Hearing tests Learning and Development opportunities Discounts on merchandise at Hearing Dog gift shops Pet Dog Policy For more information and to apply, ..... full job details .....