Full time (35 hrs/wk), permanent Based Horizons (Reading, Berkshire) with up to 2 days per week working from home Salary £60-68,000 FTE pa plus benefits Applicants are required to submit a current CV, cover letter or email, and a Recruitment Check Form which can be found on our website. This is a key senior leadership role in ensuring the effective delivery of student lifecycle services across our institution on both apprenticeship and non-apprenticeship academic programmes, from initial student enquiry through to graduation. Leading several specialist teams, this role is central to the successful coordination and administration of student-facing processes and services, supporting both academic delivery and the wider student experience. It is also instrumental in ensuring that all student-related administrative processes are executed efficiently, accurately, and in alignment with UCEM policies and external regulatory requirements. The teams you will lead cover student admissions and enquiries; student retention; assessment administration; and business support and planning. Working collaboratively with colleagues across the institution, you will ensure high standards of service, regulatory compliance, and operational efficiency. You will also champion continuous improvement, helping to drive strategic outcomes in areas such as student retention, success, and growth. You must have substantial experience in a senior registry role within the higher education sector with a track r