Your new company This well-established charity operates across the South West, supporting vulnerable and disadvantaged individuals through a range of impactful services. From homelessness and domestic abuse to employment and criminal justice, their work transforms lives and strengthens communities. Joining this organisation means becoming part of a values-led team that prioritises inclusion, wellbeing, and professional growth. With a strong reputation and a supportive culture, they offer a meaningful career where your work truly matters.Your new role As Retail Shop Manager, you''ll lead the operations of a busy charity shop in Devizes, creating a welcoming environment for customers and volunteers. You''ll take ownership of the shop''s performance, ensuring it runs smoothly and meets its commercial and community goals. This is a hands-on leadership role where your creativity, initiative, and retail experience will shine. You''ll be responsible for driving sales, managing stock, and maintaining high standards - all while supporting the wider mission of the charity.Key responsibilities include:- Leading and motivating a team of volunteers.- Managing day-to-day shop operations.- Maximising sales and achieving performance targets.- Delivering excellent customer service.- Overseeing stock control and visual merchandising.- Ensuring health, safety, and security compliance.- Supporting local fundraising and promotional activities.- Implementing retail best practices and innovation.-