Support customers through financial difficulties Market-leading benefits Growing specialist finance business Make a genuine differenceIf you have experience supporting customers and enjoy finding solutions that deliver positive outcomes, this Customer Service Advisor opportunity offers the chance to build a rewarding career within a growing financial services business. You''ll play an important role supporting customers, helping them navigate financial challenges while delivering a high standard of service.This role offers the opportunity to join a business that puts customers at the heart of everything it does. You''ll manage a varied caseload, work closely with specialist teams, and contribute ideas that help improve both customer journeys and internal processes.Package and Benefits• Salary £28,000-£30,000 per annum.• Discretionary company bonus scheme.• 25 days holiday, increasing to 28 days after three years of service, plus bank holidays.• Private medical insurance and health cash plan for you and your family.• 5% employer pension contribution.• Employee discounts and free office refreshments.• Enhanced family leave and paid sick leave.About the CompanyYou will be joining a customer-focused financial services organisation committed to making complex processes simpler and more accessible. The business combines strong growth with a supportive culture that values customer care, continuous improvement, and employee wellbeing.Key Responsibilities for the Customer Service Advi