Rewards and Benefits on Offer; Immediate start date available Permanent opportunity after successful 12 weeks Competitive salary Monday - Friday working hours Friendly and supportive working environment Easily accessible offices Working Hours; Monday - Friday 9am - 5pm The Company you will be working with; MTrec Commercial are proudly representing our prestigious client on their search to appoint an experienced Customer Service Administrator to join their customer services team. This pivotal role requires strong focus on ensuring access and supply of our products with a high service standard. For a customer portfolio, you will be the key actor of all customer-facing operations, ensuring that every interaction is seamless, efficient and customer centric. If you have the required skills and experience, then please apply for an immediate response. The Role you will be doing; Data processing: Receive, process, and manage customer orders accurately and efficiently, including order entry, verification, and confirmation. Internal/External Communication: Assist and provide accurate information to customers regarding products, services, pricing, policies, and procedures, addressing any questions or uncertainties to ensure clarity and understanding. Liaise regularly with Warehouse, Planning, Quality Lab and any other relevant departments to ensure on time deliveries. Issue Resolution: Investigate and resolve customer complaints or issues effectively, employing problem-solving ..... full job details .....