Car Service Bookings Advisor – Dealership
Norwich
Up to £35,000 OTE
Full-time | Permanent | Monday–Friday (8am–6pm) + 1 in 4 Saturdays

The Role

Join a busy car dealership service department in Norwich as a Car Service Bookings Advisor. You’ll be the first point of contact for customers, arranging service appointments, upselling car care products, and ensuring a smooth dealership experience.

Duties

• Manage car service bookings via inbound and outbound calls
• Upsell additional service, repair, and maintenance products
• Prepare and file job cards for the service department
• Provide excellent customer service to all dealership visitors
• Support the service team with admin tasks and scheduling

Requirements

• Experience as a Service Advisor, Bookings Advisor, or similar role in a car dealership
• Strong customer service and sales/upselling skills
• Confident communicator with attention to detail
• IT literate (Microsoft packages)
• Motor trade or dealership experience preferred

Benefits

• Up to £35k OTE with upsell opportunities
• Training and career development within a main dealership
• Supportive team environment
• Employee benefits and progression opportunities

Apply today to join a leading car dealership service team in Norwich as a Service Bookings Advisor!

Here at ACS Automotive Recruitment we are recruiting across the UK for roles including Senior Service Advisors, Warranty Administrators, Service Administrators, Aftersales Advisors, Customer Service Advisors, Assistant Service Managers, and Aftersales Executives.