Lloyd Recruitment Services is thrilled to collaborate with a leading company on the outskirts of Epsom who are seeking a dedicated Medical Receptionist to join their team on a fulltime, permanent basis.Position overview:As a Medical Receptionist, you will play a vital role in various essential processes that drive the business. Your responsibilities will include maintaining direct communication with the Director, Managers, Customers, Suppliers, and other external Stakeholders.This hands-on role involves close involvement in the day-to-day operations of the company.Salary 26k Monday to Friday25 days plus bank holidays on top!Private medical insuranceCareer progression 5% pension contributionGreat company benefitsMedical Receptionist Key responsibilities:Manage customer care from booking to appointment, ensuring a smooth journeyTake ownership of assigned customers, maintaining their records and meeting conversion rate goalsHandle challenging situations collaboratively with senior managersAnticipate and address customer concerns throughout their appointment for a personalised experienceEnsure efficient customer flow and manage wait timesMaintain a welcoming reception environment for exceptional customer serviceMedical Receptionist Key requirements:Previous office telephone handling experienceOutgoing and confident with problem-solving skillsExcellent written and verbal communicationStrong organisational skillsPolite and team-orientedWillingness to learn and take on responsibilit