Support Worker - Bank Staff - Clouds House Location: Salisbury Salary: £13.45 per hour Vacancy Type: Bank Staff, Contracted Looking for flexible work where you can truly make a difference? Join the team at Clouds House as a Bank Support Worker, based at Clouds House, with hours offered on an as and when required basis. You ll play a vital role in helping people build lasting recovery in a safe, structured and therapeutic residential environment. Working within our fully integrated One Team model, you ll help reinforce our 12-Step and trauma-informed treatment approach. No two shifts are the same this is a hands-on, rewarding role where your presence, professionalism and compassion matter every day. What you ll be doing: Supporting clients to engage in daily routines, wellbeing activities and the therapeutic programme Promoting structure, communal responsibilities and positive recovery habits Maintaining a safe, respectful and supportive living environment Monitoring welfare, safeguarding and behavioural concerns, escalating where needed Supporting medication processes (including eMAR where trained) Completing accurate, up-to-date records and handovers Responding calmly and professionally to incidents or client needs Working closely with colleagues across all departments as part of one team What we re looking for: Experience in health, social care, recovery or residential settings Strong communication and people skills Emotional resilience with the ability to remain calm un