Assistant Business Centre Manager | Customer Experience & Operations
Central London (London Bridge)
£35,000 – £40,000 Benefits

 
Are you a commercially minded leader who thrives in a customer-focused, fast-paced environment?

We’re looking for a Assistant Business Centre Manager to take ownership of a high-performing, professional workspace in the heart of London Bridge. This is a fantastic opportunity for someone who combines customer experience, operations, and revenue generation to drive performance and deliver an exceptional workplace environment.

Working closely with senior leadership, you’ll play a key role in maximising occupancy, growing revenue streams, and leading a high-quality customer experience while overseeing the day-to-day running of the centre.

The Role

• Deliver an outstanding customer experience, building strong, lasting client relationships
• Conduct professional tours and convert enquiries into new business opportunities
• Drive revenue across co-working, meeting rooms, and additional services
• Oversee all day-to-day centre operations, ensuring high standards across the workspace
• Manage facilities, contractors, repairs, and health & safety compliance
• Monitor KPIs, performance data, and identify opportunities to improve revenue and service delivery
• Lead, coach, and support Centre Operations Assistants to maintain service excellence
• Support budgeting, reporting, and overall commercial performance of the centre
• Partner with sales and marketing to increase occupancy, engagement, and community presence

• Experience in serviced offices, coworking, hospitality, retail, or customer-facing operations
• Strong commercial awareness with a track record of driving revenue or performance
• Previous experience leading or supervising a team
• Excellent communication and stakeholder management skills
• Highly organised, proactive, and solutions-focused
• Confident managing multiple priorities in a fast-paced environment
• Comfortable using Microsoft Office and CRM systems

• £35,000 – £40,000 salary (depending on experience)
• Excellent benefits package
• Prime London Bridge location
• A varied role with real ownership and progression opportunities
• The chance to work in a dynamic, customer-driven environment