ServiceNow Configuration Analyst Bath Hybrid - 3 in, 2 from home Competitive + BenefitsExcellent opportunity for a ServiceNow specialist to join an industry-leading organisation offering long-term stability, technical progression, and the chance to make a real impact across IT Service Management.This company is a well-established and growing business investing heavily in their IT operations and service processes. They are committed to improving efficiency, adopting best practice, and ensuring their technology platforms support business-wide transformation.In this role you will administer, configure, and enhance the ServiceNow platform to support ITSM processes including Incident, Problem, Change, Request, and Knowledge Management. You will work closely with stakeholders across the business to optimise workflows, implement improvements, and drive automation. You will also produce technical documentation, support integrations, and champion continuous improvement across the ITSM function.The ideal candidate will have proven experience working with and configuring ServiceNow, a strong understanding of ITSM and ITIL principles, and the ability to work both independently and collaboratively. Experience with integrations, scripting, and performance analytics would be advantageous but not essential.This is a fantastic opportunity to join a thriving organisation where you can develop your ServiceNow expertise, contribute to process improvement, and play a key role in the future of the