IT Applications Support Analyst

IT Applications Support AnalystOur client is looking for an Applications Support Analyst to start ASAP. You will be responsible for the administration and support of all their business applications. This role is pivotal to the success of the business, providing first line support to ensure efficient function and fast issue resolution across the business.Key Skills andamp; Experience Strong business application knowledge.Logical troubleshooting capabilityStrong verbal and written communication skillsGood organisation skillsAbility to take part in workshops with business users to gather requirements for changes within applicationsQuality and objective analysis of data and processUnderstanding of SQL, Power BI and API''sGood understanding of Microsoft packages, Office, Visio and Project Key responsibilities Provide support to the Business Change team for system changes and projects as requiredResponsible for understanding and implementing system configuration required in support of new or changed functionality.To assist users with identifying test areas, writing test scripts and carrying out User Acceptance Testing with the business when required to do soAssist with the User Acceptance testing of new or changed functionality as determined by the Business Change team.Identifying test areas, writing test scripts and carrying out User Acceptance Testing with the business.Ensuring that any new or updated services are transitioned into support and that it''s been fully accepted in t
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