Job Title: IT Helpdesk Engineer Status: 1 year Fixed term contract Hours: 9:00am - 17:00pm/ Monday to Friday. office based 5 days a week Salary: maximum 29,000 per annum + travel expense up to Zone 6 Location: London GlobaI IT company is looking for a IT Helpdesk Engineer. Principal Accountabilities Hands on Desktop/Laptop PC Support Skill. Network and PC implementation and optimisation Understand and detailed planning and designing for customer''s PC and Network. PC/Network/Desktop Security element configuration including day-to-day service delivery. Migration planning and execution. Support PC and Call Centre system (incl DC server). Proof of concept testing and acceptance testing. Vendor negotiation and control. Development and implementation for new features and services. Establish and cease PC/Desktop Security systems. Project and service delivery schedule management. Careful consideration to ensure profitable systems and implementation. 1st level troubleshooting with customers and assist them as their escalation point of contact. Maintain secure operations and keep the environment tidy Documented approach for implementation and modification. Visit customer premises when required for project or maintenance contract work incl cover staff Periodical status report to line manager. Knowledge, Skills, Experience and Key Competencies Wide knowledge and proficiency in PC software like Microsoft WIN 10/11, Antivirus, Microsoft 365, Windows Server, AD administration,